Privacy Policy

Last Updated:

This Privacy Policy describes how Mingalar Sky Lounge ("we", "our", or "us") collects, uses, and protects your personal information when you use the Mingalar Sky Lounge Mobile Application ("the App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you use the App, we may collect the following personal information:

Authentication Information: Membership card number, password, and phone number used for login
Profile Information: Name, email address, phone number, mobile number
Address Information: Street address, city, country
Business Information: VAT number, reference number, market segment
Profile Images: User profile pictures
Membership Information: Membership card details, card type, membership rates, currency preferences

1.2 Booking and Reservation Data

We collect information related to your bookings and reservations, including:

Booking dates and times
Reservation details
Booking history

1.3 Usage Data

We may collect information about how you use the App, including:

Language preferences
App notifications
Session information

1.4 Device Information

We collect limited device information necessary for the App to function:

Network connectivity status (to enable offline functionality)
Device storage (for local data caching)

2. How We Use Your Information

We use the collected information for the following purposes:

Authentication: To verify your identity and provide secure access to your account
Service Delivery: To provide and maintain the App's services, including booking management and membership services
Account Management: To manage your user profile and membership information
Communication: To send you notifications and updates related to your bookings and account
Offline Functionality: To cache data locally on your device for offline access
App Improvement: To improve and optimize the App's performance and user experience

3. Data Storage

3.1 Local Storage

We store certain information locally on your device using:

SharedPreferences: For storing session tokens, user preferences, and language settings
Hive Database: For storing bookings, member cards, notifications, and other cached data

This local storage enables offline functionality and improves app performance. All locally stored data is encrypted and stored securely on your device.

3.2 Server Storage

Your personal information is also stored on our secure Odoo ERP backend servers. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

4. Data Transmission

Your data is transmitted securely between the App and our backend servers using encrypted connections (HTTPS/SSL). We use the following methods for data transmission:

JSON-RPC protocol for API communication
Encrypted session tokens for authentication
Secure network protocols to protect data in transit

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With our Odoo ERP backend service provider, which is necessary for the App to function
Legal Requirements: When required by law or to comply with legal processes
Business Transfers: In connection with any merger, sale of assets, or acquisition of our business

6. Third-Party Services

The App integrates with the following third-party services:

Odoo ERP System: Our backend service provider that processes and stores your data

We do not use third-party analytics, advertising, or tracking services. We do not share your data with advertising networks or data brokers.

7. Data Security

We implement appropriate security measures to protect your personal information:

Encrypted data transmission using SSL/TLS protocols
Secure authentication mechanisms
Local data encryption on your device
Regular security assessments and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

8. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can access your personal information through the App
Correction: You can update your profile information within the App
Deletion: You can request deletion of your account and associated data by contacting us
Data Portability: You can request a copy of your data in a portable format
Opt-Out: You can disable notifications through the App settings

9. Data Retention

We retain your personal information for as long as necessary to provide you with our services and fulfill the purposes outlined in this Privacy Policy. We may retain certain information for longer periods if required by law or for legitimate business purposes.

10. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and stored on servers located outside your country of residence. By using the App, you consent to the transfer of your information to these servers. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Permissions

The App requires the following permissions:

Internet Permission: Required to connect to our backend servers and provide online functionality

The App does not require access to your device's camera, microphone, location, contacts, or other sensitive permissions beyond what is necessary for its core functionality.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Mingalar Sky Lounge
Email: privacy@mingalarskylounge.com

Note: Please replace the email address above with your actual contact email before publishing.

15. Consent

By using the Mingalar Sky Lounge Mobile Application, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use the App.